Privacy Policy

Last Updated: January 26, 2026

FileTrace ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our software.

1. Information We Collect

We collect personally identifiable information that you voluntarily provide to us when you purchase our "FileTrace Lifetime License".

• Personal Data: Name and Email Address.
• Contact Data: Contact Number, City, State, and Country. (Some of which may be optional).
• Location Data: We may use your IP address to determine your country to show you the correct payment gateway (Razorpay for India, PayPal for international).

2. How We Use Your Information

We use the information we collect to:

• Process your payment and complete your order.
• Deliver your product, including sending you an email with a unique download link.
• Generate and assign your software license.
• Respond to customer service requests and provide support.

3. Payment Information

We do not store your financial information. All payment data is processed and stored by our third-party payment processors (PayPal and Razorpay). We never receive or store your credit card number. We recommend you review their privacy policies to understand how they handle your data.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in processing your payment (PayPal and Razorpay).

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We use secure (SSL) technology for all data transmission.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: geekbysolutions@gmail.com